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  • Alberto Wilkie
  • 4633087
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Opened Jan 19, 2026 by Alberto Wilkie@albertowilkie
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Troubleshoot Outlook for Windows issues

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To find the item with the attachment, scan the list of items in the thread. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort.

Find solutions to common problems or get help from a support agent. If you are having problems with Outlook, there are a few things we can help with to get you back Outlook repair support team to sending and receiving your email. For additional support, see How to get support for Outlook.com.

Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.

Select a contact or contact list to view details in Outlook repair support team the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.

Therefore, first, restart your system, and second, check the internet connection. Follow Outlook repair support team the given ways along with their steps to fix the error and access your files. After your account has been repaired, restart Outlook.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message Outlook repair support team can't be displayed right now".

You can determine if it's corrupted by creating a new profile and Outlook repair support team changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. To work around the issue, you will need to end all Office processes that are running and disable the presence features.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or Outlook repair support team shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data. Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible. Let us switch to professional suggested software. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.

If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section. Create your account and connect with a world of communities.

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Reference: albertowilkie/4633087#1