Fix your Outlook email connection by repairing your profile
In order to optimize disk space consumption and remove old elements, you need to configure the AutoArchive feature in Microsoft Outlook. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to your Quick Access Toolbar.
To install repair Outlook data file the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
Repair a profile in OutlookIn Outlook, choose File.Choose Account Settings >Account Settings.On the Email tab, choose your account (profile), and then choose Repair. ...Follow the prompts in the wizard, and when you're done, restart Outlook.
I would say first things first is figure out if any of repair Outlook data file these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.
For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Now all you need to do is to untick the add-ins and close the dialog. Our blog is repair Outlook data file created by a team of IT experts specializing in Support, Security, and Solutions. We share insights, tips, and best practices to help you navigate the tech landscape and protect your digital assets.
Download the latest updates by visiting your antivirus software vendor's website. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). I have a user whose Outlook keeps freezing/crashing, and it started right after installing the July 27th updates.
The good news is that most "Outlook won’t open" errors can be resolved with a few proven troubleshooting steps. If the above repair Outlook data file steps, especially ScanPST.exe, fail to resolve the "Outlook won’t open" error, your Outlook data file is likely severely corrupted or extensively damaged. In such critical situations, a specialized and reliable professional tool like the Aryson Outlook PST Repair Tool becomes the best solution. Yes, you can often fix Outlook without reinstalling Office.
If your Outlook crashes when opening repair Outlook data file or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode. To open Outlook in Safe Mode, follow the instructions below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.
We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If Startup Repair detects any of these issues, it will attempt to fix them automatically. If it cannot fix the problem, it will provide a detailed report of the issues it found.
The Aryson Outlook PST Repair tool offers a demo version that allows you to scan your corrupted file and preview recoverable items (often up to 50 items per folder) before committing to a purchase. It enables you to verify its performance and functionality and ensures your critical data can be recovered without hassle. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly.
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, repair Outlook data file but we recommend moving to Windows 11.