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Opened Jan 20, 2026 by Crystal Willson@crystalavw7678
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Resolve "Microsoft Outlook Keeps Crashing" in Just a Few Steps

For a closer look at its functionalities, users can download and try its free trial version in their system. If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins.

If the issue is more complex than updating Outlook for your Mac, you need to go for other techniques. There is a chance that the problem may have been generated due to settings issues of your tool. To resolve this, it is best to delete the Outlook preference files on your Mac. First, you need to determine the type of data file Outlook is using (pst/ost).You can look in the default location, or use Outlook to help you find it. The above-mentioned steps would help to repair Outlook 2016 if there is any functional issue with the application.

Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue. In typical Microsoft fashion, there are also additional rules for certain older platforms that will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password. Add-ins are a pretty frequent culprit for Outlook lagging issues because they are meant to provide additional functionality, but they put additional pressure on loading time. Also, '-g' represents the default location of Outlook installation and the address after '-d1' describes your profile folder's default path.

The procedure is secure and doesn’t lead to any loss of data. But little tools that add extra features to Outlook can be the reasons for Outlook corruption. The recipient display properties are changed to be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then help with Outlook error messages double-click the Scanpst.exe file. As the process concludes, you can preview all repaired content across the platform.

Uninstalling this part of your virus scanner is strongly advised; you’d still be sufficiently protected by your on-access scanner part of the virus scanner. If you get the error "Cannot open the Outlook window" when trying to start Outlook, the error usually indicates that your Folder Pane or Navigation Pane settings holds a corruption. This guide explains all you need to know about that in order to get your Outlook to start without errors again.

Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue. Either disable caching or reduce the cache from unlimited, 12 months or whatever it is, to 3-6 months, all other data, the user would have to click ‘access on server’ or some other similar verbiage. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

While using it across your Mac, there might come a case where you have to repair Outlook for Mac. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself. For instructions about how to unhide files and folders, see your operating system documentation. In this article, we shall focus on how you can get hold of this issue.

Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.

Therefore, if you installed your Outlook application in a custom location, you'd have to substitute '-g' for the custom location. Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. If Outlook won't open, you can't check your incoming messages or send an outgoing one from your desktop. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft help with Outlook error messages recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

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Reference: crystalavw7678/kiera1988#1