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  • fix-outlook-troubleshooting-hub3397
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Opened Jan 21, 2026 by Nilda Moowattin@nildamoowattin
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Startup Repair couldn't repair your PC Microsoft Q&A

Clear unnecessary files from outbox and trash folder to optimize the performance of your Outlook application. Also, try to use the necessary Outlook features to enhance the performance of Outlook as well as Windows. A disturbed internet connection can lead to errors like 0x800CCC0F, 0x a and 0x a.

While Outlook’s built-in Inbox Repair tool (ScanPST.exe) can handle minor issues, it often falls short in cases of severe corruption or when dealing with orphaned OST files. In such situations, EdbMails OST to PST Converter provides a more comprehensive and reliable solution. To safeguard against data loss, maintaining regular backups of your OST files is highly recommended. EdbMails allows you to recover data from corrupted, damaged, or inaccessible OST files and supports direct import to Office 365 and live Exchange environments. It works seamlessly across all Windows and Outlook versions, preserving the original folder hierarchy and formatting throughout the recovery and migration process. To regain access to your data, repairing the corrupted OST file becomes essential.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 Fix Outlook troubleshooting hub (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.

Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You can create a new Fix Outlook troubleshooting hub Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File.

Whether you are a Microsoft Outlook, Exchange or Fix Outlook troubleshooting hub Office 365 user, you may come across or encounter the PST files. These Outlook data (PST) files store user’s data, including email messages, calendars, tasks, journals, etc. However, if the SCANPST or Inbox Repair tool fails to repair the PST file, remember to use an advanced Outlook PST repair tool, such as Stellar Repair for Outlook. It can repair corrupt, inaccessible, or encrypted PST files of any size, with complete integrity. Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder.

If the self-help doesn't solve your problem, scroll down to Still need help? Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. We will update this article as soon as we have more information on a fix. While we fix the problem, you can send the file as a OneDrive link. The root cause has been isolated to a bug introduced in build 8962, which was partially reverted, and further mitigation efforts are ongoing.

This issue occurs because Outlook cannot open the Forms Library. This issue can occur for Outlook on all Microsoft 365 Office channels. The emerging cases for this issue are on virtual desktop infrastructure (VDI). This is quite annoying and you’re certainly not alone. This should resolve the issue with Microsoft Outlook crashing.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If Startup Repair detects any of these issues, it will attempt to fix them automatically. If it cannot fix the problem, it will provide a detailed report of the issues it found.

Trouble shooter came back as there was a problem running the trouble shooter, try looking for other solutions. When Outlook does open, it will send mail fine one minute and then the next minute it will not send any mail. I agree, it is highly unlikely that all the users would suddenly have an issue that isn’t patch related. Outlook opening problems are simple to deal with.

While Outlook has limited built-in options, they often fail when dealing with severely damaged or orphaned files. It enables you to recover data from damaged OST files and convert them into accessible PST format, preserving the original folder structure and formatting. ScanPST.exe is a useful tool that can help you repair and restore corrupt or damaged PST file. However, it may fail if the PST file is severely corrupt, oversized (larger than 2 GB), and/or encrypted. In such cases, you use an advanced Outlook PST repair tool, such as Stellar Repair for Outlook, to repair severely damaged and/or large PST file with complete integrity and precision.

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Reference: nildamoowattin/fix-outlook-troubleshooting-hub3397#1